Grey Crown Nomadic Hand-Knotted Rug

1 Year

12 months limited warranty for domestic use; commercial warranty not applicable

Treat spills & stains immediately; Professional cleaning is recommended

Vacuum regularly (beater bar must be turned off); occasionally, loose yarn ends will rise above the pile surface; loose yarns can be carefully trimmed or pushed through; piling can occur due to traffic, moving of furniture, vacuuming or other mechanical agitation; this can be carefully trimmed with scissors; often, new rugs begin to produce fluff as a result of loose fibres that remain in the rug after the manufacturing process; this is not a fault of the rug, but a standard characteristic of woollen rugs; with regular vacuuming this will reduce over time; remove solids with a soft bristle brush; blot spills immediately; for hard-to-remove stains professional rug cleaning is recommended; placing rugs in direct & continuous sunlight will cause them to fade; it is best to avoid placing a rug in direct sunlight if possible & to regularly rotate your rug if sunlight is falling on one area of the rug; fading will happen slowly over time & this bleaching effect will permanently damage your rug; it occurs more obviously with darker coloured rugs & natural fibres; try to rotate your rug often to ensure even wear; be aware that some heavy furniture can mark & flatten the pile in rugs, causing irreversible damage; some heavy or sharp-edged furniture pieces or constant moving of furniture/chairs will damage your rug