Gordy Storage Ottoman Bench

Nice looking storage bench. Exactly what we were after.

Mark, PICNIC POINT, NSW Verified Buyer

Did take a bit longer to put together. Comes with all the tools but would recommend an electric drill. I put it together by myself but two people would've made it easier. Overall looks good. Very happy

Doreen, CASTLE HILL, NSW Verified Buyer

Screw holes were 50% in wrong places. This was a time consuming cumbersome item to put together. Needed two but glad I only got one and I got another brand elsewhere already assembled. Opener was also flimsy.

angela, Cheltenham, VIC Verified Buyer

Came as pictured. Quality is good for the price. As per some of the other reviews the instructions were not correct and it did take a few attempts to put it together correctly. Not all the screw holes were evident so had to do some best guess attempts. Once together though, it looks great and well suited to the area.

Rachael, CRAFERS WEST, SA Verified Buyer

PERFECT item for storing extra pillows and covers. Matches the Headboard perfectly. Love both Items

Robert, Taree, NSW Verified Buyer

Very happy with both items, exactly as advertised, storage Ottoman really sturdy & excellent quality easy to put together ❤️

Julie, Jamisontown, NSW Verified Buyer

Exceptionally difficult to put together and lower quality than would have expected for the price.

Tess, NARRE WARREN, VIC Verified Buyer

Absolutely not what we thought it would be!! So difficult to assemble. The fabric was covering the holes of the screws so we had to use scissors to cut away at this before piecing the different parts together. Incredibly frustrating. I would not recommend this. Save yourself the headache and stress

sofia, Hobart, TAS Verified Buyer

reply

Hi sofia, Thank you for your feedback on the Gordy Storage Ottoman Bench. We're sorry the assembly process was so frustrating and that the fabric covered the screw holes, making setup difficult. This ottoman is designed to offer practical storage with a modern look, but we understand how disappointing your experience was. We're glad your refund has already been processed, and we appreciate your comments for our team.

Great item! So much storage and easy assembly, I bought 2!!

Zumrut, Delahey, VIC Verified Buyer

Perfect size for the end of my king size bed.

Iain, CRANBOURNE EAST, VIC Verified Buyer

This came flat packed - previous ottoman purchase just needed the legs attached, I guess the supplier needed to save that extra 2 inches of depth to save on shipping - who knows? I don't mind flat pack, and the other recent purchase from T&W which had significantly more parts went just fine - but this one was horrendously documented and pre-cut. Firstly the diagrams on the instructions are just plain wrong (Step 1/2) - the end bits go on the inside of the long bits - the diagram showed it the other way around. The lid hinges suddenly appeared on the diagram in the 2nd last step, manufacturer had straight up forgotten to document that part and again (just to infuriate us), the diagram was wrong - showed the pin on the inner part of the ottoman, not the outside as it needed to be. Also on the top, the spots where the hinges and brackets needed to go weren't pre-drilled (I have no idea why not) - someone had just marked them with a silver text. But guess what - they weren't even straight or spaced apart correctly (each hinge had 3 points which were of course in a straight line). The order of assembly was also just weird, required a large piece to be suspended in mid air while it was attached, I'm sure this should have been done earlier on & perhaps that's where the completely missing bit of instructions were - I honestly don't know. Anyhow - just wouldn't recommend this one. Hopefully T&W ditches this supplier for an alternative brand where they plan to do things properly.

Niall, MORDIALLOC, VIC Verified Buyer

reply

Hi Niall, Thank you for your feedback, though we're sorry to hear of all the issues surrounding assembly. Please reach out to our care team so we can look into things further. We're here to help!

Beautiful but super hard to assemble, instructions were AWFUL to follow.

Denise, Helensburgh, NSW Verified Buyer

Good quality and size is good

brenda, MOUNT ANNAN, NSW Verified Buyer

Excellent, the extra storage and seating I needed.

Diana, HATTON VALE, QLD Verified Buyer

Great product east to build 👌.

David, EAST IPSWICH, QLD Verified Buyer

Very good and nice product

Gyanu, PADSTOW, NSW Verified Buyer

Nice for throws and pillows

Patelisi, MANOR LAKES, VIC Verified Buyer

Great product and quick delivery.

Ryanz, ORAN PARK, NSW Verified Buyer

Great quality & really sturdy

nina, ENDEAVOUR HILLS, VIC Verified Buyer

Quite a lot of room definitely worth buying

Kate, NORTH SYDNEY, NSW Verified Buyer

I had to leave the 2 side hinges off as they were way too stiff not allowing to lid to close even with considerable force. But they aren't required for what I'm using it for, the back ones are enough.

Emily, RED LION, VIC Verified Buyer

Great solution for the kids toys, easy to assemble, holds loads of stuff and feels solid as a bench

David, GLEN IRIS, VIC Verified Buyer

Easy to put together and great quality. It smaller than I thought but all in all very happy.

Tegan, ARMSTRONG CREEK, VIC Verified Buyer

Sturdy and looks good, perfect size for the foot of my super king bed.

Sally, HARRINGTON PARK, NSW Verified Buyer

Great product - not too difficult to put together (except for the hinges), but wish it was higher...will need to get some kegs to attach to make it higher

Hiromi, MAROOCHY RIVER, QLD Verified Buyer

The worst assembly instructions ever!!! I needed up not using them..... SHOCKINGLY BAD

Mark, Stenhope Gardens, NSW Verified Buyer

reply

Hi Mark, We're sorry the assembly instructions were not helpful. Please reach out to our Care team for further assistance.

Great products for the price, however I wish the ottomans instructions were more detailed.

Milly, CLIFTLEIGH, NSW Verified Buyer

Good quality product and as described. A little fiddly to construct flat pack on your own. A second set of hands certainly recommended. Would purchase again if needed

Kate, WARWICK, QLD Verified Buyer

Took me a little while to put together but once together you can't see any of the joins so it's worth it. Sturdy, fabric feels good, fits all my linens. Great product.

Meliss, KATOOMBA, NSW Verified Buyer

Thank you! It's my favourite website Thank you and I'm a regular

Georgie, Parkdale, VIC Verified Buyer

Fairly easy to put together and has a lot of storage space

Chris, SEAFORD HEIGHTS, SA Verified Buyer

This is a great storage box. It's a great size and sits at the end of the bed neatly. Quite easy to assemble .

Debbie, SAFETY BEACH, VIC Verified Buyer

Low quality product. Cheap materials with holes that don’t line up well

alex, PADDINGTON, NSW Verified Buyer

reply

Hi alex, We're sorry to hear about the difficulty with the product's assembly and material quality. It can sometimes help to carefully align all components before securing them. If the issue persists, please don't hesitate to reach out to our Care team for further assistance and to discuss possible solutions.

Very strong and sturdy

Maricel, PARRAMATTA, NSW Verified Buyer

Put toys in this and looks fantastic and neat

lisa, KEILOR EAST, VIC Verified Buyer

Very happy with our purchase, fast delivery and close to photo in catalogue.

Liz, QUARRY HILL, VIC Verified Buyer

Lovely product. Looks great under my bay window.

Amanda, DIAMOND CREEK, VIC Verified Buyer

Perfect as a stylish toy box in our living room.

Kaitlyn, GEORGETOWN, NSW Verified Buyer

The instructions on how to attach the internal hinges are impossible and there are no markings for them. The internal side arm hinges are also very flimsy. I've left them all off and just lift the lid off and on. The product looks great, but the functionality of opening and closing the hinged lid is non existent. This order was also delayed substantially from its original dispatch date.

A, BUXTON, NSW Verified Buyer

Great ottoman, I wasn't expecting it to come flatpacked this is one of many I have purchased and the only one to come this way. Quality is great

belinda, Metford, NSW Verified Buyer

Needed two people to assemble. The holes for screwing were covered over with staples and fabric. Had to cut holes in fabric and remove staples before screwing the pieces together.

Jess, WELLINGTON POINT, QLD Verified Buyer

reply

Hi Jess, We apologise for the assembly challenges. Please contact our Care team if you need further assistance.

DENE, Deception Bay, QLD Verified Buyer

Anonymous, Victoria Verified Buyer

Anonymous, South Australia Verified Buyer

Anonymous, New South Wales Verified Buyer