Lucien Outdoor Umbrella with Base

We love our TandW outdoor umbrella. The handle does show some rust with our wet weather (even over summer) so I now wrap the handle in a plastic bag.

Judith, Colac, VIC Verified Buyer

Chair: very easy to put together, very comfortable Umbrella: good size great for a small outdoor seating area

Naomi, EYNESBURY, VIC Verified Buyer

Great umbrella we’ve used by our poolside. Sturdy and easy to put up and down.

Chelsey, Padbury, WA Verified Buyer

good, useful, easy to install

Jiongsheng, CONCORD, NSW Verified Buyer

A great umbrella. The only issue is the base is absolutely huge and prevents us from placing loungers directly under its shade.

Natalie, BRINSMEAD, QLD Verified Buyer

Great size. Easy to set up. Flimsier than expected, so we take out the umbrella from the main pole on slightly more than breezy and windy days. Otherwise, it offers great shade and compliments our outdoor lounge perfectly. Be aware that the umbrella dangles when closed. Our solution was to secure it to the main pole with a rope. Has worked well for us. Good for its price.

Emma, RYDE, NSW Verified Buyer

Great and easy to assemble

Kathryn, YARRAVILLE, VIC Verified Buyer

Love it - sets a great ambience

Richard, Camperdown, NSW Verified Buyer

Easy to install, and the shade is great.

Paige, DARRA, QLD Verified Buyer

Very easy to setup. Does what I was bought to do.

Christian, JORDAN SPRINGS, NSW Verified Buyer

Good coverage, fits my space well. You just have to make sure it does not tip over so make sure there is enough weight on the base.

Chris, BROKE, NSW Verified Buyer

Good size umbrella, the base is larger than expected but strong. The umbrella does move around a quite bit in wind but overall does what we need it to.

Katrina, REYNELLA, SA Verified Buyer

Works well, looks nice

Chris, Marrickville, NSW Verified Buyer

We are really happy with the umbrella, it is exactly as described and well made.

Victoria, NARANGBA, QLD Verified Buyer

Very wide base, easy to put together, nice wide shade area.

Donna, Wonga Park, VIC Verified Buyer

Happy with purchase

Susanne, GARBUTT, QLD Verified Buyer

The umbrella is not stable enough, easily blowed by wind. We haven't use it much as well and the edge is already torn.

Marvelous, CAMPSIE, NSW Verified Buyer

reply

Hi Marvelous, Were sorry to hear it hasnt been stable enough in the wind and that the edge has torn already. Thats definitely not the quality we aim for. We recommend checking if the base is weighted properly and ensuring all fittings are secure, as this can improve stability. If the tear appeared quickly, please reach out to our Customer Care team. Wed be happy to assist with a repair, replacement, or refund. Were here to help!

Great products.

Adam, ELIZABETH BAY, NSW Verified Buyer

Awesome umbrella for price

Phil, Silverwater, NSW Verified Buyer

Nice and sturdy with good coverage.

Jacqui, CAMPBELLTOWN, SA Verified Buyer

Worked great until we left it in the rain for too long and it rusted and broke. Just get a cover for the umbrella if it's standing outside...

Kristy, INDOOROOPILLY, QLD Verified Buyer

The umbrella gives a relaxing, tropical feel to our outdoor area. It gives us privacy and shade. It lost a star because the base is very big and takes up a lot of space. Apart from that, it was easy to assemble and looks fantastic!

Lisa, Wellington Point, QLD Verified Buyer

A little flimsey and blows over in the slightest breeze. I now tie the brollie down with bunjie chords when open, and that helps a bit.

Carola, BOTANY, NSW Verified Buyer

Easy to use and perfect shading

Leonie, ABBOTSBURY, NSW Verified Buyer

great product provides shade and is really sturdy!!

JILLIAN, Shailer Park, QLD Verified Buyer

Amazing!! Easy to set up

Lauren, CHARLESTOWN, NSW Verified Buyer

Great product and price, but moves in wind more than ideal. Even when secured. Overall happy with purchase but wish it was a touch easier to open too.

Michelle, Illawong, NSW Verified Buyer

Great product, very sturdy and shades our outdoor setting. Can't wait to use it more in the summer months with our bbq.

Lily, BIRTINYA, QLD Verified Buyer

Quality outdoor umbrella of decent size with easy assembly and cranking arm. The base comes separately and is accessible in moving umbrella to different locations. Love it!

Leesa, BIGGERA WATERS, QLD Verified Buyer

If I could give zero stars I would. Put this up and within 3 hours the top has snapped. Thats without any breeze around.

angela, NEW BEITH, QLD Verified Buyer

reply

Hi angela, Were really sorry to hear the top snapped so quickly; that mustve been incredibly frustrating, especially so soon after setting it up. Thank you for reaching out to us directly, and were glad we could step in and help get this sorted for you. If theres anything else we can assist with going forward, our care team is always here for you!

Not sturdy, especially in the wind. Doesn’t provide enough shade, it’s super see-through. Photos are misleading.

Ashlee, GLENROY, VIC Verified Buyer

reply

Hi Ashlee, Thats definitely frustrating sounds like both the function and appearance were a letdown. Super see-through for something meant to provide shade is not ideal at all. Your comments will also be shared with our product team for review and improvement.

Easy to use and assemble / unassaemble

Martin, OAKLEIGH, VIC Verified Buyer

Great product. Have purchased a second one too.

Kirsten, Kialla, VIC Verified Buyer

Amazing and easy to put together and it cover quite a big area

Shay, Quakers Hill, NSW Verified Buyer

Great product fast delivery to regional Queensland all intact. would recommend we are using in a commercial environment too.

Stephanie, Blacksmiths, NSW Verified Buyer

The umbrella was supposed to be black canvas not grey. Not steady at all with slight wind. Very flimsy structure. Not very good at all

George, RICHMOND, VIC Verified Buyer

reply

Hi George, Thanks for your review, and sorry to hear the table is unstable. That shouldnt be the case, its designed to hold mugs. Please contact our Care team and well help look into a solution.

Great product and great value

Ellen, Chermside West, QLD Verified Buyer

Rusts too easily

Jonathan, CONCORD, NSW Verified Buyer

Lasts longer than expected for the price.

Dearne, Mona Vale, NSW Verified Buyer

Great product and pricing recommend for any outdoor deck

Kristina, BELMONT, NSW Verified Buyer

Good quality I'm happy with the product!

Motoko, KENSINGTON, VIC Verified Buyer

A little tricky to put up and down myself, but this is a durable and sturdy umbrella well suited to outside use.

Elise, Griffith, NSW Verified Buyer

Good quality umbrella. Doesn't blow over in the wind. You need to be strong to get it fully up and the winder has rusted a bit but otherwise a good purchase.

Craig, North Epping, NSW Verified Buyer

It doesn’t last. It broke in less than a year. It also spins around in the wind

Laurence, COOGEE, NSW Verified Buyer

reply

Hi Laurence, Were sorry to hear this. If the product hasnt held up as expected, please contact our Care team so we can assist.

Get what you pay for…..very cheap, hard to adjust/put up. Won’t stay in one position (spins around) the ‘locks’ do not work at all. DO NOT RECOMMEND

BeLinda, KARALEE, QLD Verified Buyer

reply

Hi BeLinda, We're sorry to hear that the Lucien Outdoor Umbrella didnt meet your expectations. We truly want you to be satisfied with your purchase! Please reach out to our friendly care team, and theyll be happy to help sort things out and find a solution that works for you.

Wonderful, very happy

Tracy, FRANKSTON, VIC Verified Buyer

Absolutely loving my new Lucien Cantilever Umbrella. Perfect for the outdoor back deck. Easy to put together, and easy to use. Couldn't be happier [misc_symbol]

Pauline, Lake Tabourie, NSW Verified Buyer

Gives great shade

Lorraine, HIGHFIELDS, QLD Verified Buyer

Great sturdy product

Mandy, GORDON, VIC Verified Buyer

Not very stable rust appearing quickly

Grace, YATTALUNGA, NSW Verified Buyer

reply

Hi Grace, Thank you for your feedback on the Lucien Outdoor Umbrella with Base. We're sorry to hear about the stability and rust issuesthis is not what we wanted for you! Please reach out to our care team, and theyll be more than happy to help make things right with a smile.