Deluxe Mesh Ergonomic Office Chair with Headrest

Bought over weekend and arrived within 2 days, excellent service and very happy with chair. Materials seem good quality as well.

Has excellent ergonomic features that you normally have to pay almost twice as much for elsewhere, and I did a lot of shopping around before settling on this. The foam feels very firm initially but it is very comfortable and I have used it for 4+ hours of continuous sitting.

After doing the rounds at the usual furniture shops, Officeworks etc I was less than impressed with what was on offer in the way of office chairs and severely tempted to lash out and buy a $500 "Gaming Chair" even though I had heard they were over priced gimmicks! I found the vast majority of chairs on the market were either uncomfortable, had no back support or felt very very unstable. A friend of a friend recommended Milan Direct, but I was hesitant to purchase a chair which I could not try out first... then I realised there was a showroom. The staff at the Richmond showroom were amazing, giving me recommendations as well as good advice without being overbearing. They were also very patient and gave me the time and space to try out the different chairs, and help me work out what all the buttons and levers do! In the end I settled on this one, and to my delight it could be delivered the very next day! Delivery was on time, it was well packaged and putting the chair together was relatively simple - no tools required (it comes with an allen key and that is all you need). I have had the chair for a week now, and it is amazingly comfortable, sturdy and provides great back support. Great job Milan Direct, I have recommended your company and this chair to a number of people now, and will continue to do so. Absolutely delighted!

Extremely happy with my choice. Varying comfort positions work very well. A highly recommended, comfortable piece of furniture.

Searched high & low for a comfortable chair to replace existing chair within a budget. Back pains, sore butts etc. you name it, I had it due to long hours of seating. Had doubts about the thickness of the seat just by looking at the photos but was proven wrong after receiving it. The seat had a reasonable thickness or beyond, it's so comfortable.........especially the adjustable back pad behind the mesh. Exceptional quality for value! Definitely recommend this chair to everyone who have to spend long hours behind their desk. Have to get it to feel it! Cheers Whiz

Excellent product. Exactly what I was expecting. Brilliant service.Thank you.

I recently ordered the chair. Received it very quickly. There was an issue with the order and had to contact customer service. The response was very courteous and professional. The issue was resolved promptly and very satisfactorily! We are very impressed with service and wouldn't hesitate to recommend to anyone.

Great chairs. Very happy with purchase. This chair is just as shown in video, and find it to be quite the comfortable! Many thanks again team.

I thought the shipping cost was a bit on the steep side. I ordered it Thursday morning and it arrived Tuesday so it was neither good nor bad. The chair seems to be quite OK. The ability to rock it back and lock it in position is great as is the ability to remove the arms if you want. I would like to be able to remove the headrest, though. All up: A keeper and a good buy. $1K cheaper than the chair I would have gotten if money was not an issue.

I am quite simply amazed at the excellent customer service displayed by Milan Direct staff! I had two (2 year old) deluxe mesh Ergonomic Office Chair with Headrest which (one of them) was starting to show up with faulty castor wheels.. (I sit on them all day and night ;-) ) They are the best chairs I have ever had in my office.. EVER! Anyway, I contacted Customer Service to enquire about purchasing two sets of 5 castor wheels for both chairs, in case the other starts failing, and so I asked for a price... they mentioned to me that no problem, they would simply send me two sets of 5 castor wheels at no charge.. FREE! That's CUSTOMER SERVICE!!! :-) I will recommend Milan Direct to all my business friends for office furniture.. where else do you get such great quality chairs, at such GREAT prices!! and with amazing Customer service, 2 years after the purchase! Well done Milan Direct.. you DESERVE all the success in the world! :-) Cheers Nickolas Rorris PowerHouse Technology Managing Director