Dimma Parcel Drop Box with Wood Grain Finish

Unfortunately we had two issues with it, the instructions despite having a video was not overly helpful as the parts actually didn’t match the video or drawing on the paperwork. for part The front part was partly assembled (which actually shouldn’t have been or it won’t go together. It took us some time to work this out- usually we are pretty quick at flat packs. The second issue is the front wooden look coloured panel had a fault with the printing - which meant I needed to place my signage not where I originally wanted it to be, however I made it work. The front middle white panel is a little bent (see picture) I also had to paint the two screws white as the metal colour looked awful for the front. At the end of the day it does what we needed it to and we have it under cover, I probably wouldn’t purchase if it was out in the weather. For the price it wasn’t bad.

Melissa, REDLAND BAY, QLD Verified Buyer

Exactly what was needed and good quality

di, Hammond Park, WA Verified Buyer

Happy with this product.

Susan, MEADOWBROOK, QLD Verified Buyer

packed well, easy to assemble, very happy with it :)

Coppelia, Hamilton, QLD Verified Buyer

Functional item once assembled - difficult to assemble as instructions very unclear. The parcel latch did not stay closed so I glued two magnets to the inside which solved the problem. Probably wouldn't purchase again if needing another.

Alyssa, PORT LINCOLN, SA Verified Buyer

Terrible difficult to put together but I expected that. However it has already started to rust. Poor quality and the magnets don't work very well

Judith, BARGARA, QLD Verified Buyer

reply

Hi Judith, We really appreciate you sharing your experience though were so sorry to hear the product has started to rust and that the magnets arent doing their job. Thats definitely not what we aim for. Please reach out to our Care Team so we can look into this further and help make things right.

Suits my need

Simarjit, MOUNT BARKER, SA Verified Buyer

Instructions were a bit hard to read and material extremely light but overall pretty good.

Melinda, MEADOW SPRINGS, WA Verified Buyer

This product is what you would expect for the price. Instructions a bit vague but able to follow. Would recommend bolting to ground/ concrete slab as a bit flimsy. Would buy again

Claire, ROLEYSTONE, WA Verified Buyer

This is terribly designed. The main flap continually opens as magnets to hold it closed are useless. With in two months it has started rusting in all the corners . I do not recommend whatsoever. Worst purchase ever. I now have to buy another letterbox !

Tracy, Australind, WA Verified Buyer

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Hi Tracy, We're sorry to hear about the issues with the design and rusting. This is certainly not the experience we want for our customers. Please reach out to our Care team for assistance.

very happy with the letter box easy to build and looks great

Brenda, LOGANHOLME, QLD Verified Buyer

Really Good service and product, highly recommend👍

Gurpreet, CLYDE NORTH, VIC Verified Buyer

Not as nice as I expected and a little tricky to put together

Sue, EDENS LANDING, QLD Verified Buyer

Really nice letter box

Leah, SEVILLE GROVE, WA Verified Buyer

Good value for money

Tina, MAROOCHYDORE, QLD Verified Buyer

Happy with my purchase

Roocha, WANTIRNA SOUTH, VIC Verified Buyer

Not what I expected - this is quite flimsy and I’m not sure how long it’s going to last! On the upside, it certainly looks the part!

Julia, ALDINGA BEACH, SA Verified Buyer

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Hi Julia, Thanks for sharing your thoughts. We're sorry to hear that the durability didn't meet your expectations, but it's great to know you like the look of it! If you have any concerns or need assistance, please don't hesitate to reach out to our care team. We're here to help!

Faulty product, difficult to assemble

Meenu, NETLEY, SA Verified Buyer

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Hi Meenu, We're devastated to hear that your parcel drop box dropped the ball! In saying that, it's great to see our care team have come in clutch to resolve your concerns. Get back in touch if you still need help.

Very hard to assemble, instructions unclear

Manisha, CROYDON SOUTH, VIC Verified Buyer

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Hi Manisha, Thanks for letting us know about the assembly and instruction issues. We're here to help resolve this please reach out to our care team for further assistance.

Doesn't look as nice as the website, very flimsy! Wouldn't trust it to hold up if someone was trying to take your mail. Instructions are terrible!

Kaitlin, NORTH LAKES, QLD Verified Buyer

I had some problems with the box being squashed and panels inside dented during transport. It took some time but my issues were sorted out to my satisfaction in the end.

Stephen Young, Preservation Bay Verified Buyer

Flimsy, easily scratched, poor assembly instructions. Looks OK once assembled.

Andrew, BRIGHTON EAST, VIC Verified Buyer

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Hi Andrew, We're sorry to hear about the issues with assembly and quality. Please contact our Care team so we can assist you further.

Just as described

Gaelle, ST MARYS, NSW Verified Buyer

Emma, BYFORD, WA Verified Buyer